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SueGenevanana's avatar

Selling has always been a US strength. Living up to the sales blurb has always been questionable.

Jacky Smith's avatar

It's what's technically known as "vapourware".

The salesmen listen to what the customer thinks they want, promises them the package can deliver almost that (but maybe there's some development work to do) & then goes back to the engineers & tells them what the software has to do.

It's always been a recipe for disaster, and that really ought to be common knowledge among management types.

I had some fun just before I retired, explaining to social work managers & staff what would happen when the department decided to buy a new package to replace the one we'd developed in house.

I watched the first attempt from salesmen crash & burn, and then left, satisfied that I'd left a decent legacy & earned my pension.

It took about 6 years for the effect to wear off so senior managers could spend a fortune on something shiny & new.

And the shiny new package never delivered what was needed.

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